Frequently Asked Questions

How long does it take to get set up?

You can be up and running in less than 5 minutes.

Does Zing store my data?

Zing is not a database, data lake, or data warehouse. Zing does not store the data nor make a replica for any Snowflake, Postgres, mySQL, BigQuery, Trino, or Presto data source. Instead, Zing queries your underlying data source when you ask a question in the app.

For Google Sheets, we may store a lightweight replica to make querying faster.

To optimize performance we may temporarily cache answers to questions you’ve asked (to make them load quickly in the app) or store metadata (like if a field being a date or a string) to improve usability.

Zing has been trusted and validated as a Google Cloud Partner, and our security protections were architected by our co-founder, previously an engineering leader at a publicly traded company in the IT Security space.

Zing is in the process of SOC 2 compliance and certification of this is availble upon request to customers.

Does Zing support two factor authentication?

Yes, you can enable two factor authentication if you are using Google Single Sign On with 2fa turned on. Simply switch on ‘require Google SSO’ in the Zing dashboard.

First go to the make sure that your Google account has 2 factor authentication turned on and is required for all users in your Google settings. Then go to the Zing web console, and select ‘require Google SSO for all users.’

Does Zing support asking or viewing questions on desktop?

Yes! In addition to iOS and Android apps, Zing is also available on the web.

Dashboards created on mobile work great on web, and vice versa. Unlike Tableau or Microsoft PowerBI, there is no need to ‘design’ for different screen widths or platforms – Zing handles all of this automatically for you.

Once you’ve logged into console.getzingdata.com and set up a data source, just click ‘Zing App’ to launch the Zing web experience.

Is my data encrypted?

Of course! Login details and database information are encrypted at rest using bank-level security and all data is transmitted over https secure connections.

You can turn enhance your security by using SSH tunneling, turn on SSL, and ensure that you set up a read-only permissions for Zing.

You read more here.

How does Zing make money?

Zing’s is free for up to three people in your organization to ask as many questions as you’d like on the basic tier, and you can set up as many data sources as you’d like on the basic plan.

Most people will want Zing’s Standard Plan, which offers more powerful capabilities - like alerts, user roles (such as viewers, editors, etc.), natural language querying, location-based querying and maps, public link sharing, Okta support, audit logs, and enhanced support.

Does Zing support Joins? Window functions? User Defined Functions? Percentiles? Sampling?

Yes, via the custom SQL editor and natural language querying.

This visual question builder doesn’t support this more advanced functionality currently, but this is forthcoming.